Business Administration Certificate IV BSB40515

ADVANCED BUSINESS ADMINISTRATION SKILLS TO DEVELOP YOUR ADMINISTRATION SKILLS AND CAREER OPPORTUNITIES

The Certificate IV in Business Administration will develop your advanced administrative, business writing and Microsoft Office application skills. Elective choices allow you to choose subjects that suit your career goals, whether that be to develop marketing or networking skills, or team leadership skills for those seeking to move into an office managers role.

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Online Course in Advanced Administration Skills
study this tafe level course on-line

If you already have good office administration skills, the Certificate IV in Business Administration is the ideal course to further develop your existing skills in word processing, desktop publishing or spreadsheets to an advanced level. A wide range of electives allow you to focus specifically on other office administration skills that interest you, like marketing, human resources, service delivery, risk management and sustainability. This will allow you to open up more office admin career opportunities or even to start your career in a new direction.

Subject Choices
offered under the Certificate IV in Business Administration

2 - 4 electives are required (depending on subjects chosen)

  • Use Information Systems

    Most work roles require the effective use of computers and equipment to input and manage data and information. This subject looks at the technology available to you, and ways to use computer software to organise information and data. The importance of backing up key data is also addressed.

    • Unit(s):
    • BSBCUE301 Use multiple information systems

  • Write Complex Business Documents

    This subject addresses the skills and knowledge required to plan documents, draft text and produce documents of some complexity such as reports, detailed letters and proposals and general promotion documents.

    • Unit(s):
    • BSBWRT401 Write complex documents

  • Meetings and Business Travel

    This subject provides the skills and knowledge required to organise effective meetings including the preparation and distribution of meeting related documents such as agendas and minutes. It also covers skills and knowledge required to organise business travel, including preparing travel related documentation and making travel bookings.

    • Unit(s):
    • BSBADM405 Organise meetings

    • BSBADM406 Organise business travel

  • Word Processing - Advanced

    Building on your basic knowledge of word processing, this subject goes into time saving techniques such as mail merge, the creation of template documents and handling multiple paged documents. You will learn how to insert applications and design and layout documents, as well as to follow and create your own style guides. This subject will also cover linking and embedding objects, formulas, fields and macros into your documents, including interactive fields and electronic forms.

    • Unit(s):
    • BSBITU401 Design and develop complex text documents

  • Spreadsheet - Advanced (E)

    This advanced subject allows you to build on the basics of working with excel and creating formulas. You will learn how to best layout and show information and create charts, as well as save and store workplace documents safely, efficient computing and hazard identification. You will also learn time saving functions such as named ranges, linking and consolidating data, data tables, array formulas, data validation, macros, templates and cell protection.

    • Unit(s):
    • BSBITU402 Develop and use complex spreadsheets

  • Co-ordinate Customer Service (E)

    Providing good service to your internal and external customers is a critical responsibility for managers. Learn how to identify the key aspects of service delivery important to your customers, and how to train staff to deliver this.

    • Unit(s):
    • BSBCUS401 Coordinate implementation of customer service strategies

    • BSBCUS402 Address customer needs

    • BSBCUS403 Implement customer service standards

  • Keeping Your Work Team Safe (E)

    Supervisors and team leaders have strict legal obligations under safety legislation. Learn what these are, as well as the practical skills to identify, risk assess and resolve safety concerns. This subject also teaches how to better understand safety statistics and identify factors that can reduce injuries, and ensure the business is productive and profitable.

    • Unit(s):
    • BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

  • Implement Operational Plans (E)

    This subject covers concepts of operational plans and how to implement the key concepts for planning and budgeting for business. Also covered in this subject are techniques for investigating and actioning problems, working with teams to implement operational plans, HR issues and rostering.

    • Unit(s):
    • BSBINM401 Implement workplace information system

    • BSBMGT402 Implement operational plan

  • Marketing Promotions (E)

    This subject covers market segmentation, marketing messages and the promotional mix. Students prepare a marketing plan for 2 different market segments which involves designing a specific promotional activity as well as evaluating the proposal. Spam laws and important consumer laws are covered to ensure relevant laws are addressed in your marketing efforts.

    • Unit(s):
    • BSBMKG413 Promote products and services

    • BSBMKG414 Undertake marketing activities

  • Business Networks (E)

    Business networking is an important skill in many roles. This subject looks at ways to identify business networks you should belong to and ways to make valuable contacts when participating. This subject involves practical communication skills and also requires the use of persuasive communication skills.

    • Unit(s):
    • BSBREL401 Establish networks

    • BSBREL402 Build client relationships and business networks

  • Prioritising to Achieve Team Goals (E)

    Achieving goals is at the heart of leadership success. You will learn how to set effective targets and priorities to maximise your productivity and results. This subject covers how to assess urgency and priorities, plan work schedules, monitor individual and team performance and set professional development goals.

    • Unit(s):
    • BSBWOR403 Manage stress in the workplace

    • BSBWOR404 Develop work priorities

  • Desktop Publishing - Advanced (E)

    This Desktop Publishing subject allows you to build on the basics that you already know to create more complex desktop published documents using objects and frames, tables, mail merge and enhancements. This subject requires students to download a trial version of Publisher, or to have it already.

    • Unit(s):
    • BSBITU404 Produce complex desktop published documents

  • Human Resource Management (E)

    This subject asks for the review of Human Resource functions, assessment of current policies and procedures against the relevant laws. This subject requires further research to be conducted into the Fair Work Best Practice Guidelines, Equal Employment Opportunity and Anti Discrimination Laws. A short report will ask to review existing procedures and make recommendations to improve practices to promote equality and fair treatment of workers.

    • Unit(s):
    • BSBCOM405 Promote compliance with legislation

    • BSBHRM404 Review human resource functions

  • Recruitment Best Practice (E)

    This subject covers the recruitment process, including the many steps involved in vital pre-recruitment activities such as revising job descriptions, advertising vacancies, short-listing and interviewing. Learners are provided with an opportunity to demonstrate their interviewing skills in an interview and reference check role play.

    • Unit(s):
    • BSBEMS402 Develop and implement strategies to source and assess candidates

    • BSBEMS404 Manage the recruitment process for client organisations

  • Coaching Teams (E)

    Team leaders have a key role in coaching individual team members to improved performance. Building the self-confidence of employees to face challenges is critical in meeting team and organisational goals. Coaching teams provides the knowledge, responsibilities and skills a coach needs and to be able to evaluate the effectiveness of the coaching efforts. This subject also covers coaching for performance issues, or to improve sales results and is suited to all workplaces including call centres.

    • Unit(s):
    • BSBLED401 Develop teams and individuals

  • Risk Management Fundamentals (E)

    This subject covers risk context and identification, which includes risk management processes, risk identification, and documentation. It looks into the analysis of a risk, its cause and risk tolerance. It details strategies for controlling and treating risks as well as reviewing and monitoring of those risks.

    • Unit(s):
    • BSBRSK401 Identify risk and apply risk management processes

  • Implement Sustainability (E)

    Significant cost savings can be made by managing workplace technology in a sustainable way. This subject looks at ways to cost equipment replacement, consumables and maintenance, and how to apply "green" practices that benefit the business as well as the environment.

    • Unit(s):
    • BSBADM409 Coordinate business resources

    • BSBSUS401 Implement and monitor environmentally sustainable work practices

  • Quality Management Principles (E)

    Total Quality Management (TQM) teaches you how to plan for the implementation of continual improvement to organisational processes and products. The end result of which is to meet and exceed customer need. This subject covers both the theoretical and practical things you can do to achieve a competitive advantage, foster a culture where all employees strive to improve and output is maximised. Also covered are measuring customer and stakeholder feedback, the use of interviewing, surveys and consultation along with problem solving, change management and mentoring and coaching.

    • Unit(s):
    • BSBMGT403 Implement continuous improvement

  • Presentation Delivery (E)

    In this subject you will learn to prepare a presentation including session planning and delivery skills. You will learn the importance of considering the target audience and dealing with questions, as well as preparing quality visual aids and content. Students are required to record an actual presentation they deliver and submit to the College for practical assessment and feedback.

    • Unit(s):
    • BSBCMM401 Make a presentation

Course Fees

Quality Education at a Fair Price

$

1,580

* - $

4,400



Course Duration

12 months is allowed as the standard part time enrolment term for the Certificate IV online TAFE level course in Business Administration.

Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.

Entry Requirements

for the Certificate IV in Business Administration

  • Reading and Writing Skills
    The course is an online correspondence course so you need to have average English reading and writing skills, or higher. As a guide - you should have completed Year 12 schooling, or have sound workplace written communication skills.
  • Spoken English Skills
    Some components of this course have practical components where students will be required to demonstrate verbal communication skills as part of their assessments. Average English skills are necessary to complete these components successfully.
  • Numeracy Skills
    Numeracy skills are only required to a basic level eg calculations with calculators.
  • Computer and Internet
    • Access to a Desktop Computer or Laptop
    • Internet access with Internet Explorer 8+, Chrome or Firefox
    • Microsoft Office 2010 Word and Subject specific Office products for chosen electives (ie Excel, Powerpoint, Publisher)
  • Other
    • Ability to study and conduct assessments in a safe environment

Career Possibilities

Course Reviews

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