General Insurance Certificate IV FNS41415

TAKE THE NEXT CAREER STEP IN THE GROWING INSURANCE SECTOR BY LEARNING CLAIMS AND UNDERWRITING

This Certificate IV in General Insurance covers specialist insurance content such as claims processing and/or underwriting risk in depth, as well as the organisation leadership and team building skills you need to deliver ongoing benefits to your current or future business unit. Choose to specialise in underwriting or claims; or select both.

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Subject Choices
offered under the Certificate IV in General Insurance

3 - 5 electives are required (depending on subjects chosen)

  • Contribute to Safety

    This subject covers the skills and knowledge required to work in a healthy and safe manner. You will learn to recognise hazards, the importance of safety signs and how to raise safety issues within a workplace. This is a great entry level subject to help you act and respond in a safe manner and it also covers how to respond to emergency incidents.

    • Unit(s):
    • BSBWHS201 Contribute to health and safety of self and others

  • Understanding Insurance Products

    This subject focuses on specific general insurance products to provide an understanding of insurance terminology, policy coverage and common exclusions. Students get the opportunity to not only research their own products so that they are able to confidently outline the features and benefits, but also those of their competitors.

    • Unit(s):
    • FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector

  • Team Effectiveness

    Teams need sound leadership to prosper. This important subject breaks down the art of leading effective teams into the key elements of inspiring trust, effective communication, setting targets and building relationships. Special attention is given to teaching leaders how to successfully manage both individual and team conflict and improve team performance.

    • Unit(s):
    • BSBLDR402 Lead effective workplace relationships

    • BSBLDR403 Lead team effectiveness

  • Professional Conduct in Finance

    To build a successful career in the financial services industry you need a range of skills and knowledge . This subject covers skills to work effectively in a team, manage your time, apply specific legislation that affects your role, to identifying how your organisation can be more sustainable. You will develop your own professional development plan to ensure that you continue to progress in your chosen field in financial services.

    • Unit(s):
    • FNSINC401 Apply principles of professional practice to work in the financial services industry

  • Insurance Underwriting (E)

    Insurance risk, sources of risk information, and assessing risk are key topics in this subject. Students will learn about the role of the underwriter so that they have an understanding of how risks are assessed and determinations are made to either accept, modify or reject a risk.

    • Unit(s):
    • FNSISV401 Evaluate risk for new business

    • FNSISV402 Underwrite new business

    • FNSISV403 Survey potential risk exposure

    • FNSISV404 Underwrite renewal business

  • Insurance Claims (E)

    This subject covers every stage of the claims process – from accepting a claim to processing, settling or denying the claim. Students will learn about their compliance obligations in respect to the Insurance Contracts Act and the General Insurance Code of Practice. A number of case studies are used to help students demonstrate their understanding of the key aspects. This includes a role play where the student gets to practice their negotiation skills.

    • Unit(s):
    • BSBCUE405 Survey stakeholders to gather and record information

    • FNSCUS401 Participate in negotiations

    • FNSISV405 Analyse insurance claims

    • FNSISV406 Use specialist terminology in insurance claims

  • Leadership Skills (E)

    This subject is specifically designed to lay a strong leadership foundation for learners. Focusing on key leadership elements such as communication, organisational behaviour, being a role model, problem solving, delivering feedback and effective decision making, this subject is perfect for anyone looking to build or enhance their leadership skills.

    • Unit(s):
    • BSBMGT401 Show leadership in the workplace

    • BSBLDR401 Communicate effectively as a workplace leader

  • Co-ordinate Customer Service (E)

    Providing good service to your internal and external customers is a critical responsibility for managers. Learn how to identify the key aspects of service delivery important to your customers, and how to train staff to deliver this.

    • Unit(s):
    • BSBCUS401 Coordinate implementation of customer service strategies

    • BSBCUS403 Implement customer service standards

    • BSBCUS402 Address customer needs

    • FNSCUS403 Deliver a professional service to customers

  • Sales Solutions (E)

    This subject covers key concepts in sales and marketing, prospecting, qualifying prospects and approaching the prospect. Other topics covered are managing your client data sales planning process and knowledge required for successful selling.

    • Unit(s):
    • FNSSAM401 Sell financial products and services

    • FNSSAM403 Prospect for new clients

  • Dispute Resolution (E)

    Formal disputes processes exist in financial services as a regulatory requirement. In this subject you will learn formal complaints management techniques, Internal Dispute Resolution requirements and understand the applicable External Dispute Resolution Schemes.

    • Unit(s):
    • FNSCUS402 Resolve disputes

Course Fees

Quality Education at a Fair Price

$

1,980

* - $

4,400



Course Duration

12 months is allowed as the standard part time enrolment term for the Certificate IV online TAFE level course in General Insurance.

Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.

Entry Requirements

for the Certificate IV in General Insurance

  • Reading and Writing Skills
    The course is an online correspondence course so you need to have average English reading and writing skills, or higher. As a guide - you should have completed Year 12 schooling, or have sound workplace written communication skills.
  • Spoken English Skills
    Some components of this course have practical components where students will be required to demonstrate verbal communication skills as part of their assessments. Average English skills are necessary to complete these components successfully.
  • Numeracy Skills
    Numeracy skills are only required to a basic level eg calculations with calculators.
  • Computer and Internet
    • Access to a Desktop Computer or Laptop
    • Internet access with Internet Explorer 8+, Chrome or Firefox
    • Microsoft Office 2010 Word and Subject specific Office products for chosen electives (ie Excel, Powerpoint, Publisher)
  • Other
    • Ability to study and conduct assessments in a safe environment

Career Possibilities

Course Reviews

Don't just take our word for it

  • “ I have to say my experience with Australian College was exceptional, all members of staff were generous with there time , it was a pleasure to deal with people who actually cared how I was going and I must say they were efficient ,so we'll done guys it made my course so much more enjoyable. ” Macarthur A

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This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

with no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

with no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

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This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

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